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At Cosmos you are assured each service will be provided by a highly trained expert in their field. Choose any service category from the drop down menu including: Hair, Nails, Makeup, Waxing or Medical Spa services in order to learn more.

SPA & SALON POLICIES

  • Please arrive on time for your appointment to allow us to keep our providers on schedule and arrive 10 minutes early for a Med Spa appointment to allow time for any medical forms we may need completed.
  • In the event that you need to cancel your appointment we request 24 hours notice so that we may accommodate the needs of other clients. In case of a same day cancellation or if you were to not show up for your appointment, you may be subject to a $25 fee.
  • Non appearance for a gift card appointment may result in 100% of the service fee being charged against the gift card.
  • Due to necessary home care we provide a 48 hour guarantee on most services as long as recommended home care products were used. Additional manufacturer guarantees may apply.
  • Product purchases may be returned within 14 days. Hair pieces, brushes & gift cards cannot be returned or exchanged.   Gift Card purchases will be returned as an account credit only, never given back as cash.
  • We will happily reschedule your appointment if you have unsupervised children that are not receiving services. This is for their safety & the relaxation of our guests. Thank you for your cooperation.
  • Please ensure your cell phone is on silent when entering the spa so any treatments and services being performed and other guests are not interrupted.
  • Gratuities are always welcome, never required and are never part of your service total.
  • Service prices are subject to change without notice.
  • Cosmos Salon and Med Spa reserves the right to refuse service.