- Please arrive on time for your appointment to allow us to keep our providers on schedule and arrive 10 minutes early for a Med Spa appointment to allow time for any medical forms we may need completed.
- Please provide 24 hours notice of cancellation for your appointment. A cancellation without 24 hours of notice may require a credit card on file to reserve your future services. If adequate notice is not provided the credit card on file may be charged for 50% of the cost of service. The cancellation policy is in place to ensure commissioned staff are adequately compensate missed appointments that can’t be filled – we thank you for your understanding.
- Non appearance for a gift card appointment will result in 100% of the service fee being charged against the gift card.
- We provide a guarantee on most services up to 24 hours from the time of payment for service. Please contact the front desk immediately with any concerns if you are not satisfied with your service within 48 hours. Guarantee is subject to management approval and management reserves the right to refuse.
- Product purchases may be returned the way they were paid within 14 days if you are not satisfied with your purchase. Gift Card purchases will be returned as an account credit only, never given back as cash.
- Gift cards purchased at Cosmos Salon and Med Spa do not expire and will not be replaced if lost or stolen and cannot be redeemed for cash.
- NO children are permitted in the Med Spa treatment rooms at anytime and cannot be left unattended in the Med Spa or Salon lobby.
- Please ensure your cell phone is on silent when entering the spa so any treatments and services being performed and other guests are not interrupted.
- Gratuities are always welcome, never required and are never part of your service total.
- Service prices are subject to change without notice.
- Cosmos Salon and Med Spa reserves the right to refuse service.
Cosmos is a personal haven for both men and women seeking total well being. Our team of professionals have created outstanding hair, skin, nail and body therapies that will renew, relax and reveal soft and glowing skin.
At Cosmos you are assured each service will be provided by a highly trained expert in their field. Choose any service category from the drop down menu including: Hair, Nails, Makeup, Massage, Waxing or Medical Spa services in order to learn more.